Question 1

Terms of Service

Accepted Answer

Terms of Service
Effective Date: April 20, 2023

These Terms of Service ("Terms") govern your use of our website, products, and services ("Services"). By accessing or purchasing from Gameyy Builds ("we," "us," or "our"), you agree to be bound by these Terms. Please read them carefully.

1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to make purchases through our website. By using our Services, you represent and warrant that you meet these requirements.

2. Products and Orders
 • Product Descriptions: We strive to display accurate product information, but we cannot guarantee that descriptions, colors, or other details are 100% error-free.
 • Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
 • Order Acceptance: Your order is an offer to buy. We reserve the right to accept or reject any order for any reason, including errors in product or pricing information.

3. Pricing and Payment
 • All prices are listed in [your currency, e.g., USD] and are subject to change without notice.
 • Payment must be made at the time of purchase via the payment methods we accept.
 • By submitting payment information, you authorize us to charge the amount specified, including taxes and shipping fees where applicable.

4. Shipping and Delivery
 • We ship worldwide (subject to certain restrictions).
 • Shipping times may vary based on your location and availability.
 • Delivery dates are estimates and not guaranteed.

5. Returns and Exchanges
 • We accept returns and exchanges within [insert time period, e.g., 30 days] of receipt if products are unworn, unwashed, and in original condition.
 • Certain items (such as final sale or custom items) may not be eligible for return.
 • Please review our Return Policy for detailed instructions.

6. Intellectual Property
 • All content on the Gameyy Builds website—including logos, designs, graphics, text, photos, videos, and trademarks—is owned by or licensed to Gameyy Builds.
 • You may not copy, reproduce, sell, or exploit any part of the website or products without our express written permission.

7. User Conduct
You agree not to:
 • Use our website for unlawful purposes.
 • Attempt to gain unauthorized access to our systems.
 • Engage in any activity that could harm or interfere with the operation of our Services.

8. Limitation of Liability
To the fullest extent permitted by law:
 • Gameyy Builds is not responsible for any indirect, incidental, or consequential damages arising from your use of our Services.
 • Our maximum liability to you for any claim related to a purchase will not exceed the amount you paid for the product.

9. Disclaimer of Warranties
We provide our Services "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

10. Changes to Terms
We may update these Terms at any time. Changes are effective upon posting to the website. Your continued use of our Services constitutes your acceptance of the revised Terms.

11. Governing Law
These Terms are governed by and construed under the laws of The United States of America. Any disputes will be resolved exclusively in the courts located in California, USA.

12. Contact Us
If you have any questions about these Terms, please contact us at:
Gameyy Builds
Email: contactgameyy [at] gmail.com
Thank you for being part of the Gameyy Builds community!

Question 2

What's your return policy?

Accepted Answer

Return Policy
We want you to be happy with your purchase from Gameyy Builds! If you're not satisfied, here’s how returns work:

1. Return Window
 • Returns must be initiated within 30 days of receiving your order.

2. Eligible Returns
 • Damaged or Incorrect Items: If your item arrives damaged or if you receive the wrong product, please contact us within 30 days for a full return or exchange.
 • Sizing Issues: We understand sizing can be tricky! Items returned due to sizing concerns must be unwashed, unstained, and undamaged. These returns will be reviewed on a case-by-case basis.

3. Return Conditions
 • Items must be in original condition with all tags attached.
 • We reserve the right to deny a return if the item appears worn, washed, or otherwise damaged.

4. How to Start a Return
Please email us at contactgameyy [at] gmail.com with your order number, a brief description of the issue, and photos (if applicable). We'll guide you through the next steps!

Question 3

Will I pay customs fees on international orders?

Accepted Answer

In some cases, customs fees may be charged. I have no control over this, so if you are concerned about extra fees, please contact your local postal service.

Question 4

How do you calculate shipping fees?

Accepted Answer

Shipping is based on weight. More shirts and larger garments equals more weight. While there is a minimum shipping amount for every order that gets sent out, shipping does become cheaper per item the more items that are added.

Question 5

Is it safe to enter my credit card info into this store?

Accepted Answer

Yes. All of my transaction data, including credit card details, are handled by Wix, the provider of this website and shop. I do not personally have access to any of this information.

Question 6

What type of shirts do you print on? Will they shrink? Is the print comfortable to wear?

Accepted Answer

My designs are printed on "Gildan 980" style shirts. They are 65% polyester, 35% cotton, so shrinkage is minimal. They are manufactured true to size (not slim-fitted or baggy). The fabric is very soft and lightweight. As for thickness, I use a special process that keeps the design feeling light and breathable, so it doesn't feel sweaty and rubbery from inside the garment. For best results, I recommend washing screen printed garments inside out in cool water, then drying on low heat. This will ensure designs that look great even after years of regular wearing.

Question 7

What if there's an issue with my order?

Accepted Answer

Please use the "Contact" feature and I'll try to resolve it as quickly as possible! For order returns, please ship to the address shown on the received package.

Question 8

Do you (Gameyy Builds) personally ship the orders?

Accepted Answer

In the past, I hired a fulfillment team to ship out individual orders, but as I prefer (and enjoy!) dealing with my customers directly and personally fulfilling the orders, I'm now handling everything on my own.

Question 9

How do you package orders?

Accepted Answer

It really depends on the items. T-shirts are usually sent out in waterproof poly mailers, unless many are ordered at once, which may necessitate a box. Large (11" x 17") posters are carefully wrapped in packing paper and rolled into cardboard shipping tubes. If a single t-shirt accompanies a large poster in a single order, I'll usually roll that up and slide it into the center of the poster. Small (8x5" x 11") posters are sent in flat mailers if bought by themselves, but may be packaged in tubes if ordered with large posters or t-shirts. When ordered by themselves, stickers are always sent in card stock envelopes, then shipped in waterproof poly mailers. I do my best to make sure each order is carefully packaged and shipped!

FREQUENTLY ASKED QUESTIONS